1. Introduction
M.E.L Zambia Limited ("Company," "we," "our," or "us") is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By engaging with our services, you consent to the practices described herein.
2. Information We Collect
We may collect personal information, including but not limited to names, contact details, company information, and payment details. Additionally, we may gather non-personal data such as IP addresses, browser types, and website usage statistics.
3. How We Use Your Information
We use collected information to:
Provide and improve our services.
Process transactions and send invoices.
Communicate with clients regarding services and inquiries.
Ensure compliance with legal and regulatory requirements.
4. Data Protection and Security
We implement industry-standard security measures to safeguard personal data from unauthorized access, misuse, or disclosure. However, no electronic transmission or storage is completely secure, and we cannot guarantee absolute data security.
5. Sharing of Information
We do not sell, trade, or rent personal information to third parties. Information may be shared with trusted service providers or regulatory authorities when required by law.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website performance. Users can control cookie preferences through their browser settings.
7. Third-Party Links
Our website or services may contain links to third-party sites. We are not responsible for the privacy practices of external websites and encourage users to review their privacy policies.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
9. Your Rights and Choices
Clients have the right to access, update, or request deletion of their personal data. To exercise these rights, please contact us using the details provided below.
10. Changes to This Policy
M.E.L Zambia Limited reserves the right to update or modify this Privacy Policy at any time. Significant changes will be communicated to clients through appropriate channels.
11. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us at:
M.E.L Zambia Limited
Plot No: 819 Kafue Road Industrial Area, Luanshya, Zambia.
info@melzm.com
+260 212 270010
By using our services, you acknowledge that you have read and agreed to this Privacy Policy.
